About us

The history

In 2013 Renato, founder and current CEO of the start-up, opened his first accommodation in the heart of Valencia.

The success of this activity led him to invest in some new apartments, until he had an intuition: he would have changed the way of offering tourist services forever.

Offering a comfortable solution for sleeping and eating is not enough, so Renato decided to offer his guests a complete experience to make holidays cheaper and more exciting.

Thus, in 2016, My Reception was born. It’s the service that makes you live with lightheartedness the holiday of your dreams: because we think about everything!

Services for tourists

On holiday, the room it’s just a basic service: there’s something more before we can really talk about comfort!

That’s why My Reception welcomes and cuddles you from the arrival at destination, and then offers you the most suitable solutions to your travel idea in order to make your stay truly memorable.

Among the services offered by our agency, here are the most important:

Luggage storage

to enjoy your stay in the city without any thoughts

Bikes rental

for your quiet rides in the city center or at the sea

Scooter rental

to go around in freedom even out of town

for property

My Reception offers many interesting services for property owners who have no experience or simply do not have time to personally manage their real estate assets for tourists.

For who want to invest in this area, the agency offers full optional packages for a complete management of the accommodation, providing professional services such as:


and bed linen changes


care H24